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Self Help Guide
 


Identity Protection offered by RJ Ender from $9.95 a month
Listen Here
This message is for prospects interested in purchasing the Identity Theft Shield through RJ Ender as a stand alone product.

If your problem is not listed here we can not help you over the phone or by email.
Bring your system to the closest RJ Ender Computers Location.
Sincerely, RJ Ender

BackUp BackUp BackUp

    Before anything else, make sure you save ALL your important files:

  • Documents

  • Pictures

  • Videos

  • Family History

  • Address book

  • Internet Favorites

  • Term papers, etc.

    You should always have backups because computers fail for all sorts of reasons.

    DO A BACK UP!

    Your safest bet is to bring your Computer to an

    RJ Ender Computers Location for all your Computer needs!!

        If you are interested in trying to solve your computer problem on your own this is the place to start.
            Below we have compiled a list of links to:

  • Common Questions

  • How to's

  • Quick Fixes

  • Computer terms and more

    If your problem is not listed here we can not help you over the phone or by email.
    Bring your system to the closest RJ Ender Computers Location.
    Sincerely, RJ Ender

Locations

Vinton
511 1st Ave.
Vinton, IA 52349
matt@rjender.com
319-472-3155
Hours: Mon-Fri 10-6

North Liberty
175 Highway 965 #5
Liberty Plaza
North Liberty, IA 52317
northliberty@rjender.com
319-626-3800
Hours: Mon-Fri 10-6
Tues  - 10-8
Thurs - 11-6

Monticello
112 N. Cedar St.
Monticello, IA 52310
monticello@rjender.com
319-465-5000
Hours: Mon-Fri 10-6

 

Manchester
110 S. Franklin St.
Manchester, IA 52057
manchester@rjender.com
563-927- 6411
Hours: Mon-Fri 10-6

 

Cedar Rapids East
3501 1st Ave S.E.
Cedar Rapids, IA 52402
creast@rjender.com
319-221-1719
Hours: Mon-Fri 10-6

 


 

Try these steps to repair your slow Computer:

    It is best to bring your Computer to an

    RJ Ender Computers Location for a Performance Tune Up Today!!
     

1. BackUp BackUp BackUp Before anything else, make sure you save ALL your files: Documents, pictures, term papers, etc. You should always have backups because computers fail for all sorts of reasons. DO A BACK UP!

Fix: Backup your data!

You CAN lose your files for many reasons. Something a simple power failure can cause you to lose files.

Backup your documents, pictures, songs, email addresses, bookmarks, etc.

You CAN lose all of it, at any moment to a system failure.
RJ Ender Computers can do a Data Back-up today

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2. Priority Updates. Make sure Windows is up-to-date. We recommend using automatic updates. Computer running slow? Maybe it's time for an update.

Fix: Update Windows

No operating system [Windows, Linux, Apple] is perfect. Hackers 'test' the operating systems every day, looking for vulnerabilities. Each week, and sometimes on a daily basis, certain 'holes' in the OS must be repaired, to prevent the hackers from breaking in.

Windows Update is one such service to the windows user. It is very, VERY, important to the security of your PC to either set your computer to automatic updates [recommended] or visit windows update, regularly.

BackUp BackUp BackUp Before anything else, make sure you save ALL your files

Click Start -> Control Panel -> Performance and Maintenance -> System -> Automatic Updates tab

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3. Bloated Security Suites. Bloated Security Suites can slow performance!

Many have reported that Security Suites hurt performance dramatically

Fix: Turn down your Security

Security is a preventative cure. And when it comes to cures, we usually opt for the quickest and the simplest and the least painful.

Ironically, we are also often attracted to the software applications with the most 'New features' and the most 'colorful bells and whistles'.

Security, like medication, is something you would rather do without. Not something you want to flaunt.

Between POP-UP blocking, Fire-Walls, Email scans, virus and Spyware checkers, and the constant need to update; Our security software is taking a large chunk of our system's resources.

Turn off as many of the features as you can, and stick to the basic scans. Or, uninstall the bloated suites and install something minimal yet effective:

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4. Spies are watching. Spyware is a file which records information about your Internet activity and relays it back to advertisers. Computer running slow? This is thought by many to make a computer slow.

if your PC is slower than normal at performing routine tasks, you may have Spyware - MICROSOFT

Fix: Remove Spyware and Malware?

As the name implies, Spyware is software (a file) which 'spies' on you and your Internet usage. This information is then sent out to advertisers to determine what sort of pop-ups or junk mail to send to your screen and email.

Malware is Spyware, but more 'Malicious'. Hence the name. These 'files' will steal personal information including credit card numbers and passwords!

Spyware/Malware can be removed with a good Spyware remover, or AntiSpyware.

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5. Virus infection. These are files, using resources on YOUR computer, which you never asked for! They too, can cause computer to be slow [among other things]. Keep antivirus software up to date.

Fix: Antivirus Software

Basically, a Virus is malicious file. Not all are equally bad, but none are any good. They do not serve your interests but the interests of another.

EVERYONE on the Internet is at risk of contracting a computer virus. A virus 'spreads' much like a contageous disease. From one computer to another through file sharing programs, through email attachments, and even pictures. You must use Antivirus software to automatically scan incoming and outgoing data. Follow the directions given by each product. It is of utmost importance to keep the virus scanners up to date.

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6. Bloated registry. Your registry is like a directory of all the programs and other files you have on your system. This too can become disorganized and cause your computer to run slow.

Fix: Fix your Registry

The registry is a global database [reference] to information stored about programs installed on your computer. This registry can became large, disordered, and sometimes contain errors.

A registry cleaner, or repair tool, will clean and re-order the information in the registry to restore speed and efficiency to the PC.

A good registry repair program will safely optimize your registry without removing critical pieces of information. Good registry software should make your computer run faster. If you are without a good registry repair program you may experience a slow start up as well as a slow shut down.

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If your problem is not listed here we can not help you over the phone or by email.
Bring your system to the closest RJ Ender Computers Location.
Sincerely, RJ Ender

Vinton
511 1st Ave.
Vinton, IA 52349
matt@rjender.com
319-472-3155
Hours: Mon-Fri 10-6

North Liberty
175 Highway 965 #5
Liberty Plaza
North Liberty, IA 52317
northliberty@rjender.com
319-626-3800
Hours: Mon-Fri 10-6
Tues  - 10-8
Thurs - 11-6

Monticello
112 N. Cedar St.
Monticello, IA 52310
monticello@rjender.com
319-465-5000
Hours: Mon-Fri 10-6

 

Manchester
110 S. Franklin St.
Manchester, IA 52057
manchester@rjender.com
563-927- 6411
Hours: Mon-Fri 10-6

 

Cedar Rapids East
3501 1st Ave S.E.
Cedar Rapids, IA 52402
creast@rjender.com
319-221-1719
Hours: Mon-Fri 10-6

 

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7. System breach. If you don't already have a firewall or don't think you need one you may want to review this step. Your computer could be sending and receiving unauthorized data and making your computer slow. Do not be a spammer's zombie!

Fix: Use your firewall

The Firewall prevents unsolicited traffic from and to your computer, while the anti-virus and anti-Spyware scans the files you do send and receive via e-mails and normal web browsing. Here at RJ Ender Computers we use everything to protect our computers just as anyone else would. If adware is able to penetrate your system, it most likely is caught by the firewall.

The same goes for Spyware. The firewall can stop the Spyware from sending out your confidential information thus giving you time to find it and eliminate the Spyware from you pc without any harm coming to you.

NOTE: Windows XP built in firewall does not prevent outgoing traffic from possible security leaking Spyware

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8. Unused Programs. Programs you do not use or do not need, require space on your hard drives, and in memory - making computer run slow, and possibly startup slow.

Fix: Uninstall unused software

Click Start -> Control Panel -> Add/Remove Programs

Highlight the programs you know are not needed, and click Remove.

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9. Wasted space. Fix slow computer by deleting temporary and unnecessary files from your hard drive. Speed up your computer's performance.

Fix: Run Disk Cleanup

Remove Unnecessary Files

Click: Start -> All Programs -> Accessories -> System tools -> Disk Cleanup

Check all the boxes next to file types you want removed and click OK.

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10. File fragmentation. Over time, the files on your hard drive get broken into pieces, making them harder to retrieve and update. Result: Files take longer time to retrieve and save, making computer run slow.

Fix: Run Disk Defragmenter

Windows disk defragmenter is standard utility

Click: Start -> All Programs -> Accessories -> System tools -> Disk Deframenter

For each drive ...

Click: Defragment

NOTE: This can take some time [ie., many minutes] to complete

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11. Disk Errors. Your PC spends much time reading and writing data to the hard drives. Slow computer performance can be caused by badly arranged or erroneous files on your hard disk.

Fix: Run Check Disk

Chkdsk is a standard, built-in windows tool used to find and fix disk errors

Click: Start -> Run

type: 'chkdsk c: /f' without the quotes, and click: OK

When your asked: 'Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)', choose Y

Restart your computer

NOTE: this could take a long time [ie., many minutes] to complete

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12. BAD, but not all lost. If your computer is beyond all help, but is only a few years old, you have another option ...

Fix: Make like new - RJ Ender Computers can do this starting at only $99
 

On some systems it is possible to do a Full System Recovery. In some cases, this requires Recovery CD's, which came with your computer, or are freely available from the manufacturer. Many of the newer systems have the recovery information stored on the machine and it simply requires a key pressed during boot up.

Quick reference guide to enter restore menu for various PC

  • Acer Alt+F10 During Boot
  • Asus F9 During Boot, after logo appears
  • Dell Ctrl+F11 During Boot, after logo appears
  • Gateway F11 or R During Boot
  • HP/Compaq F10 During Boot, after logo appears
  • IBM/Lenovo F11 During Boot
  • NEC ??? ???
  • Packard Bell F11 During Boot, after logo Appears
  • Sony Vaio F10 During Boot, after logo Appears
  • Toshiba 0 (zero) Press and hold before powering up

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13. Free utilities A collection of free utilities

For the Adventurous and the Technically Savvy.

Free antispy software, free antivirus software, free registry cleaner, and more!

Fix: LQQK HERE TOO

All-In-One

Windows Live Safety Center

Anti-Spyware

(Beta2)
SuperAntiSpyware
Ad-AwareSE
Spybot S&D
Hijackthis

Anti-Virus
AVG
Avast

Registry Cleaner

CCleaner has a nice cleaner built in

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14. Low Memory. Having enough memory can make the difference in speed. Eg., Windows XP runs very well with 1Gig, and well enough for most people with 512M, but a PC runs slow with less. Adding memory can be the least expensive and yet one of the most significant ways to speed up computer.

"More memory: It's the quickest, easiest, cheapest upgrade." -PC MAGAZINE

Fix: Call your local RJ Ender Computers Store

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15. Slow hardware. Technology changes fast. And with each new change comes more advanced software to take advantage of the speed. It may be, its time for you to consider trading in your slow system for a faster one.

Call your local RJ Ender Computers Store for a new Ender PC
 

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16. Eye candy. Some of the graphical options set by default are unnecessary. Speed up your slow computer by turning off some of the glitter.

Fix: Disable 'Glitter'

Some graphics options are unnecessary.

Click Start->control panel->system settings->advanced->settings

(I check the bottom 3 skip 2 and check the next one up)

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17. Dust in the machine. After hundreds of hours of sifting through household air, the computer literally accumulates dust in the fans and heat-sink.

Call your local RJ Ender Computers Store for Prices

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18. More advanced problem. If you're still asking, 'Why is my computer so slow?' after applying the above solutions, you may need to seek more advanced help.

Call RJ Ender Computers today

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If you have been helped by RJ Ender Computers

Stop by one of our stores or give a call on one of our WMT Radio shows.


 

If your problem is not listed here we can not help you over the phone or by email.
Bring your system to the closest RJ Ender Computers Location.
Sincerely, RJ Ender

Vinton
511 1st Ave.
Vinton, IA 52349
matt@rjender.com
319-472-3155
Hours: Mon-Fri 10-6

North Liberty
175 Highway 965 #5
Liberty Plaza
North Liberty, IA 52317
northliberty@rjender.com
319-626-3800
Hours: Mon-Fri 10-6
Tues  - 10-8
Thurs - 11-6

Monticello
112 N. Cedar St.
Monticello, IA 52310
monticello@rjender.com
319-465-5000
Hours: Mon-Fri 10-6

 

Manchester
110 S. Franklin St.
Manchester, IA 52057
manchester@rjender.com
563-927- 6411
Hours: Mon-Fri 10-6

 

Cedar Rapids East
3501 1st Ave S.E.
Cedar Rapids, IA 52402
creast@rjender.com
319-221-1719
Hours: Mon-Fri 10-6

 

 


 


 


 


 


 


 


 


 


 


 

All information on this web site can change without notice. If you are in question please contact any RJ Ender Computers location.